NORTHERN IRELAND LOCAL GOVERNMENT OFFICERS'
SUPERANNUATION COMMITTEE
CORPORATE PLAN 2009/10 - 2011/12
1. Introduction
1.1 The Northern Ireland Local Government Officers'
Superannuation Committee is a statutory body established by the Local
Government (Superannuation) Act (Northern Ireland) 1950 to: -
·
administer a
pension scheme for local authorities and admitted bodies
·
to manage
and maintain a fund out of which the benefits of the scheme are met.
1.2 The Committee is appointed by the Department of the Environment,
which makes statutory regulations setting out the constitution, and powers of
the Committee and the rules governing the pension scheme and the management of
the Fund.
1.3 The current regulations are the Local
Government Pension Scheme Regulations (Northern Ireland) 2002 as amended which
came into operation on 1 February 2003.
2. The Corporate Plan
2.1 The rolling Corporate Plan covers the three-year
period from 1 April 2009 to 31 March 2012.
2.2 Its main purpose is to:-
·
state the
Vision and Mission of NILGOSC
·
state the
aims of the Committee
·
set out the
key objectives of the Committee
·
provide an
administrative budget
·
state the Committee's
values and service standards.
2.3 The Plan will be reviewed and revised annually. Progress in
meeting the objectives will be reported quarterly to the Management Committee
and Department of the Environment and in the Annual Report and Financial
Statements.
2.4 The Plan has been formulated by the Committee taking into
account the views of management and staff and understanding external factors
such as government policy and stakeholder needs. Each Team within NILGOSC
undertakes a number of Operational Activities. These are shown in Annex C.
These activities fulfil NILGOSC's Business Objectives which in turn are
designed to satisfy the Corporate Aims. Annex C shows the relationship between
Corporate Aims, Business Objectives and Operational Activities in a table
format.
2.5 The plan for the three years to 2011/12 is driven by the
Committee’s desire to provide a level of service suitable for the stakeholders
of today. In doing so the Committee aims to comply with government policy for
public sector bodies and pension schemes.
2.6 NILGOSC faces a number of challenges as regards investment and
pension scheme administration in 2009/10.
2.7 The Fund experienced a significant decrease
in value in 2008/09 due to falls in market values across the world. The
Committee will re-assess its Asset Allocation (i.e. the markets in which it
invests) in June 2009. This will be an especially important exercise due to the
current uncertainty in investment markets.
2.8 Pension Scheme administration will also be
a challenge as the Committee will have to implement changes to the regulations
for a new Local Government Pension Scheme already made in England & Wales
intended to be operational in Northern Ireland from 1 April 2009. These changes
are on top of the changes to the Northern Ireland public sector brought about
by the Review of Public Administration.
3. Vision
3.1 The Committee’s vision is
“To be an excellent Pension Service provider .”
4. Mission Statement
4.1 The Committee’s mission statement is
“To
administer and manage the NILGOSC Scheme efficiently and effectively while
continuously seeking to enhance the quality of service provided to all
stakeholders”.
4.2 NILGOSC has adopted a number of business
practices designed to facilitate the achievement of its mission. These are: -
§
The review
and monitoring of key performance indicators and the taking of appropriate
action.
§
The annual
review of NILGOSC’s business needs and the potential benefits offered by advances
and innovation in the available technologies to provide IT solutions.
§
The focus on
best practice, compliance with legislation, and prioritising areas for
improvement.
§
The
maintenance of proactive human resource policies, which ensure fairness, sensitivity
and equality in dealing with staff.
§
The
enhancement of team spirit and associated working practices by promoting a
culture that encourages participation, consultation and communication.
5. Review of the Annual Corporate Plan
2008/9
5.1 In 2008/9 a significant proportion of last
year’s annual plan was completed (see Annex A) although some project completion
deadlines have been extended into future periods. Those projects not completed
have been carried forward to this year’s corporate plan. A significant increase
in volume and a the delay in getting information from the Government Actuaries
Department adversely impacted on those objectives regarding service delivery
and, in particular, service standards.
6. Aims and Key Objectives for 2008/9 to
2010/11
6.1 Aim
1: To provide a level of service
needed to comply with the pension scheme regulations, good practice, other
legislation and stakeholder expectations.
6.1.1 Objectives
·
To pay member's pension benefits,
refunds and transfers promptly
·
To credit pension contributions
and transfers received promptly and accurately
·
To provide members with
information needed to make pension decisions promptly
·
To ensure that all necessary
action is taken on any change to scheme rules
·
To ensure that systems and
procedures comply with new or recent legislation
·
To
ensure NILGOSC attracts and retains well trained personnel.
6.2 Aim 2: To maintain an effective investment
strategy in line with the actuarial profile of the fund.
6.2.1 Objectives
·
To value the scheme assets and
liabilities and set contribution rates accordingly
·
To invest scheme funds in
accordance with the Statement of Investment Principles
·
To adopt good practice in Public Sector pension fund management.
6.3 Aim
3: To promote the scheme and inform
members and employers of their pension options.
6.3.1 Objectives
·
To provide general scheme
information to scheme employers, their employees, members and pensioners
·
To provide members and employers
with specific details of Regulation changes
·
To provide advice on the pensions implication of other changes such as
public sector reorganisation.
·
To
update address information of those members who have not informed NILGOSC of
address changes
6.4 Aim
4: To influence the future of the
Local Government Pension Scheme
6.4.1 Objectives
·
To respond to consultation on
changes to the LGPS and contribute to consultee groups.
6.5 Aim
5: To undertake business in an efficient
and accountable manner as required of a public body.
6.5.1 Objectives
·
To maintain corporate
governance arrangements appropriate for a public body
·
To introduce IT and other
system developments in order to improve efficiency.
6.6 Aim
6: To be committed to the need to
promote equality of opportunity, the desirability of promoting good relations
and the fulfillment of its Section 75 obligations.
6.6.1 Objectives
·
To undertake Equality Impact
Assessments on existing and new policies
·
To ensure NILGOSC personnel policies promote equality of opportunity.
7. Service Standards, Values and Targets
7.1 Values
In
carrying out its aims and objectives the Committee is committed to: -
- providing
an efficient and high standard of service, which is equitable, sensitive and
fair for all its stakeholders.
- paying
benefits promptly and accurately in accordance with the regulations.
- maintaining
accurate and up to date records.
- being
responsive to the requirements of its stakeholders.
and
- making every effort to address
problems quickly and honestly.
7.2 Service Standards
1. Retirements
To pay any lump sum due as soon as possible or within ten working days of
the receipt of the relevant details.
To notify the pensioner of the pension payable within ten working days
of the receipt of the relevant details.
2. Deaths
To pay the death grant and notify any dependants of
the pension within ten working days of the receipt of the relevant proof of
title.
3. Early Leavers
To provide a statement of benefit options within
twenty working days of notification.
4. Refunds
To pay within ten working days of receiving a valid
application.
5. Transfers Out
To provide an estimate of the cash equivalent within twenty working days
of request and receipt of relevant details.
To pay the cash equivalent within ten working days of receiving
authority.
6. Transfers In
To provide an estimate of pensionable service to be credited to the
member within ten working days of receipt of relevant details.
To provide confirmation within twenty working days of receiving the
transfer payment.
7. Benefit Quotations
To provide individual requests within ten days.
8. New Entrants
To process new entrants forms within twenty working
days of receipt.
9. Correspondence
To reply to correspondence and communication within
ten working days.
10. Annual Report
Issued by 30 November each year.
11. Pension Benefit Statements
Issued to all members and preserved members within
two months of receipt of valid annual membership data.
12. Payment of Monthly Pensions
All pensions to be paid by the last banking day each
month.
13. P60s issued to Pensioners
P60s to be issued by 31 May each year
7.3
Other
Targets
Investment Managers Returns
|
Manager |
Asset
Type |
Target |
|
Legal
& General |
Passive
Equity |
Various
Indices |
|
Wellington |
Global
Equity |
Index
+2% |
|
Baillie
Gifford |
UK
Equity |
Index
+2% |
|
Baillie
Gifford |
Global
Unconstrained |
Index + 3% |
|
Wellington |
Global
Unconstrained |
Index + 3% |
|
Jupiter Asset
Management |
UK Unconstrained |
Index + 3% |
|
Blackrock |
UK Unconstrained |
Index + 3% |
|
Aberdeen |
Bonds |
Index
+ 0.75% |
|
LaSalle |
Property |
Index
+1% |
8. Freedom of Information
The Committee believes that information about our
plans, activities and services should be accessible to members of the
public. The aim is to be open,
transparent and proactive in our information provision, embracing the ethos of
the Freedom of Information Act 2000 and responding to requests for information
courteously and promptly, offering advice and assistance where necessary.
9 Costs of the Corporate Plan
9.1 The
corporate plan for 2009/10 has been costed (at current prices) and is shown in
Annex B.
Annex A
REVIEW
OF ANNUAL CORPORATE PLAN 2008/2009
1. To provide a level of service
needed to comply with the pension scheme regulations, good practice, other
legislation and stakeholder expectations
|
Business Objective |
Operational Action |
Progress |
|
1.1 To pay member's pension
benefits, refunds and transfers promptly |
1.1.1 To pay monthly pensions promptly and
accurately |
Paid by last banking day of month. |
|
1.1.2 To pay pension lump sums and grants
promptly and accurately |
1312 processed, average
time taken is 13 days. |
|
|
1.1.3 To pay refunds of contributions promptly
and accurately |
49 processed, average
time taken is 40 days. |
|
|
1.1.4 To pay transfer payments promptly and
accurately |
104
processed, average time taken 11 days. |
|
|
1.2 To credit pension contributions and transfers
received promptly and accurately |
1.2.1 To collect monthly contributions and invest
in scheme fund promptly |
Average of 4 late contributions for which late
payment invoices or letters were issued. |
|
1.2.2 To reconcile contributions received and service
credited annually |
Annual return reconciliation - 207 completed out
of 208 employers (SEELB completed April 09). |
|
|
1.2.3 To credit service on receipt of transfers
into the scheme promptly |
329
processed, average time 17 days. |
|
|
1.3 To provide members with information needed to
make pension decisions promptly |
1.3.1 To respond to member queries |
11,119 items dealt with, average 10 days. |
|
1.3.2 To provide members leaving the scheme with
option choices |
1917 early leaver
notifications issued taking an average of 56 days. |
|
|
1.3.3 To provide members with quotations and
benefit statements |
3479 quotes issued
taking an average of 17 days. 12379 deferred member statements
were issued in September. With exception of 1 employer all Pension Benefit
Statements issued before 31st March. |
|
|
1.4 To ensure that all necessary action is taken
on any change to scheme rules |
1.4.1 Ensure that processes change to reflect rule
changes |
Processes changed to reflect requirements of new
scheme. |
|
1.4.2 To train relevant staff on the new look
2009 scheme |
All pensions administration staff attended new
look scheme training sessions and training on transfers. |
|
Business Objective |
Operational Action |
Progress |
|
|
|
1.4.3 To have administration systems updated for
the new look scheme and existing members transferred to the new scheme |
Due to late making of regulations and unfinalised
GAD guidance programming was still needed for software at 31 March. However, major software amendments have
been implemented and all members transferred to the new scheme. |
|
|
1.4.4 To train relevant staff on the Councillors'
scheme |
This has been deferred as Councillors’ Scheme is
postponed. |
||
|
1.4.5 To have administration systems updated for
the Councillors' scheme and all necessary procedures in place to administer
the scheme |
This has been deferred as Councillors’ Scheme is
postponed. |
||
|
1.5 To ensure that systems and procedures comply
with new or recent non-pensions legislation |
1.5.1 To respond to Data Protection and Freedom
of Information requests |
7 FOI requests received. Average time taken to
reply 4.8 days. |
|
|
1.5.2 Preparation for the Euro |
Plan prepared. |
||
|
1.6 To
ensure NILGOSC attracts and retains well trained personnel |
1.6.1 To review the Competency Scheme to ensure
it meets objective of value for money and retention of all staff. |
Proposals have been considered by Senior
Management Team and Staffing Committee. |
|
1.6.2 To ensure all staff complete training plans
and undertake appropriate training. |
100% training plans in place for staff. Over 1631
hours training received. |
|
2. To maintain
an effective investment strategy in line with the actuarial profile of the
fund.
|
Business Objective |
Operational Action |
Progress |
|
2.1 To value the scheme assets and liabilities
and set contribution rates accordingly |
2.1.1 Undertake Actuarial valuation every three
years. |
Next valuation is at 31 March 2010. |
|
2.1.2 To ensure employer contribution rates for
08/09 implemented. |
All employers’ contributions were paid at the
higher rate. |
|
|
2.2 To invest scheme funds in accordance with the
Statement of Investment Principles |
2.2.1 To achieve investment performance in line
with targets |
The fund returned -21.52% against its benchmark
of -20.11% for the year ended 31 March 2009,
resulting in a relative return of -1.41%. |
|
Business Objective |
Operational Action |
Progress |
|
|
2.2.2 To monitor and regulate investment
management |
During the year various fund
managers were placed on the Committee's watchlist and one manager was
terminated. Investment guidelines were
monitored and breaches remedied quickly. |
|
2.2.3 To maximise income from scheme assets |
Additional income earned
through Commission Recapture, Stock Lending and Class
Actions was Ł447,335. |
|
|
2.3 To understand and adopt good practice in
Public Sector fund management |
2.3.1 Implement the Corporate Social
Responsibility Policy |
Votes cast at all 425 meetings where research
allowed an informed decision to be made. Carbon Disclosure Project follow up letter sent
to 40 non-respondents in June 2008. Signed up to Seoul Initiative in August
2008. |
|
2.3.2 To ensure Committee members receive
appropriate investment training |
All members attended either training day or L&G briefing. No new members appointed. |
|
|
2.3.3 Review Statement of Investment Principles
and Funding Strategy Statement |
FSS revised. SIP revised to reflect appointment
of all Unconstrained Managers and revised asset allocation of June 2008. |
3. To promote the scheme and inform
members and employers of their pension options.
|
Business Objective |
Operational Action |
Progress |
|
3.1 To provide general scheme
information to scheme employers, their employees, members and pensioners |
3.1.1 Publish comprehensive scheme literature and
guidance |
All members provided with Short Guide to the new
Scheme before 31st March 2009 and all employers advised of new
scheme by Circular. |
|
3.1.2 Provide employee and employer seminars |
31 seminars conducted. |
|
|
3.1.3 To publish the annual report in Parliament |
Annual Report and Accounts laid in NI Assembly on
23rd September 2008. |
|
Business Objective |
Operational Action |
Progress |
|
3.2 To provide members and employers with
specific details of regulation changes |
3.2.1 Communication of any2008/9 regulation
changes |
New LGPS (NI) Regulations were made on 25th
Feb and a Short Guide describing these regulations was issued to all active members
by 31st March 2009.
Employers have been advised of changes by circulars. |
|
3.2.2 To advise all members of the benefits of
the New Look scheme |
Reported in Members News, Deferred Members News
and Pensioners News in October 2008. |
|
|
3.3 To provide advice on the pensions implication
of other changes |
3.3.1 Continue to work with RPA affected bodies
and staff to explain pension implications of RPA transfers. |
Meeting with CCMS to discuss pension options for
staff under RPA. Meeting with ESA and
NILA. |
|
3.3.2 Determine the implications of local
government reorganisation on the ability to deliver a pension service. |
NILA to be effective from 1 April 2009, however
impact on staff was expected to be negligible as only 400 members were to be
involved. Finally almost 800
transferred. |
|
|
3.4 To
update address information of those members who have not informed NILGOSC of
address changes |
3.4.1 To use external databases to track down
members with missing address information |
Basic address tracing software purchased and now
being utilised. Addresses also updated from AVC newsletter and
Short Guide mailings. |
4. To influence the future of the Local
Government Pension Scheme
|
Business Objective |
Operational Action |
Progress |
|
4.1 To respond to consultation on changes to the
LGPS and contribute to consultee groups |
4.1.1 To ensure that Employers are aware of
potential scheme changes and canvas views |
Employers emailed consultation document. 8 circulars have been issued in the last
year to employers. Training provided for employers in November. Employers advised immediately regulations
were made. |
|
4.1.2 To respond to Department for Communities
and Local Government consultation exercises |
All Department for Communities and Local
Government consultation exercises noted by the Committee. |
|
|
4.1.3 To respond to Department of the Environment
consultation exercises |
All Department of the Environment consultation
exercises noted by the Committee. |
|
|
4.1.4 To contribute to consultee groups eg NAPF,
LGPC, OAG, LAPFF etc |
Representation continues on all groups. |
5. To undertake business in an efficient
and accountable manner as required of a public body
|
Business Objective |
Operational Action |
Progress |
|
5.1 To maintain corporate governance arrangements
appropriate for a public body in line with published good practice |
5.1.1 Response to External Auditor letters |
Response to management letter made within 2 days. |
|
5.1.2 Review of NILGOSC Internal Controls |
The Statement of Internal Control included in the
Annual Accounts. |
|
|
5.1.3 Participate in the National Fraud
Initiative and extend data exchanged. |
Data submitted to NFI for deferred members and
pensioners. Receipt of NFI matches in April and now being investigated. |
|
|
5.1.4 To test Business Continuity procedures and
ensure effective |
Business Continuity testing completed
successfully in March 2009. |
|
|
5.2 To introduce IT developments and other procedures
in order to improve efficiency |
5.2.1 Have major NILGOSC employers use Employer
Internet interface |
Released to NEELB on a view only basis in January
2009. |
|
5.2.2 Implementation of a Document Imaging System |
No action required by in 2008/9. |
|
|
5.3.3
Install Management Information systems and utilise off-site storage solutions |
Off site storage company selected. Initial
storage plan drafted. Additional storage has been ordered. MI system in
development. |
|
|
5.3.4 Undertake
regular testing of Disaster Recovery Site |
DR site tested successfully in March 2009. |
6. To be committed to the need to promote
equality of opportunity, the desirability of promoting good relations and the fulfillment
of the Section 75 obligations
|
Business Objective |
Operational Action |
Progress |
|
6.1 To undertake Equality Impact Assessments on
existing and new policies |
6.1.2 EQIA on investment |
Report prepared. |
|
6.1.3 EQIA on personnel policies |
12 of 14 policies reviewed. |
|
|
6.2 To ensure NILGOSC personnel policies promote
equality of opportunity |
6.2.1 To prepare S55 Report for Equality
Commission |
Report complete. |
|
6.2.2 To record annual recruitment monitoring
information |
Completed |
Annex B
Budget 2009/2010
Relationship between Corporate Aims, Business
Objectives and Operational Action
Annex C
|
Corporate Aim |
Business Objective |
Operational Action |
Performance Indicator |
|
1. To provide a level of service needed to comply with
the pension scheme regulations, good practice, other legislation and
stakeholder expectations. |
1.1 To pay member's pension benefits, refunds and
transfers promptly |
1.1.1 To pay monthly pensions promptly and
accurately |
Paid by last banking day of the month and
notification of pensions issued within 10 days of relevant details received. |
|
1.1.2 To pay pension lump sums and grants
promptly and accurately |
Within 10 working days of
the receipt of the relevant details |
||
|
1.1.3 To pay refunds of contributions promptly
and accurately |
Within 10 working days
of receiving a valid application. |
||
|
1.1.4 To pay transfer payments promptly and
accurately |
Pay
the cash equivalent within 10 working days of receiving authority |
||
|
1.2 To credit pension contributions and transfers
received promptly and accurately |
1.2.1 To collect monthly contributions and invest
in scheme fund promptly |
Within 10 working days of following month. |
|
|
1.2.2 To reconcile contributions received and
service credited annually |
For 100% of employers by 31 December |
||
|
1.2.3 To credit service on receipt of transfers
into the scheme promptly |
Provide
confirmation within 20 working days of receiving the transfer payment |
||
|
1.3 To provide members with information needed to
make pension decisions promptly |
1.3.1 To respond to member queries |
Within 10 working days |
|
|
1.3.2 To provide members leaving the scheme with
option choices |
Provide a statement of
benefit options within 20 working days of notification |
||
|
1.3.3 To provide members with quotations and benefit
statements |
Quotes within 10 days
and statements within two months of receipt of valid annual membership data. |
|
Corporate Aim |
Business Objective |
Operational Action |
Performance Indicator |
|
|
1.4 To ensure that all necessary action is taken
on any change to scheme rules |
1.4.1 Ensure that processes change to reflect
rule changes |
Complete changes within 1 month of regulation
change |
|
1.4.2 To train relevant staff on any regulation
changes |
Relevant staff trained on new regulations by date
regulations effective |
||
|
1.4.3 To have administration systems updated for
the new look scheme and existing members transferred to the new scheme |
To have software tested and installed, to have
new forms and procedures developed, and to have scheme members transferred to
new scheme by date scheme effective |
||
|
1.4.4 To train relevant staff on the Councillors'
scheme |
Relevant staff trained on Councillors' scheme by
31 March 2010 or date scheme effective. |
||
|
1.4.5 To have administration systems updated for
the Councillors' scheme and all necessary procedures in place to administer
the scheme |
To have new software tested and installed, to
have new forms and procedures developed by 31 March 2010 or date scheme
effective |
||
|
1.5 To ensure that systems and procedures comply
with new or recent non-pensions legislation |
1.5.1 To respond to Data Protection and Freedom
of Information requests |
Within 40 days (DPA) or 20 days (FOI) of request |
|
|
1.6 To
ensure NILGOSC attracts and retains well trained personnel |
1.6.1 To implement the revised appraisal, reward
and traineeship schemes |
To complete first cycle of the schemes by 30 June
2010 |
|
|
1.6.2 To ensure all staff complete training plans
and undertake appropriate training. |
That all staff complete plans and that training
is received. |
|
Corporate Aim |
Business Objective |
Operational Action |
Performance Indicator |
|
2. To maintain an effective investment
strategy in line with the actuarial profile of the fund. |
2.1 To value the scheme assets and liabilities
and set contribution rates accordingly |
2.1.1 Undertake Actuarial valuation every 3
years. |
Publish valuation by 31 March 2011 |
|
2.1.2 To ensure employer contribution rates for
09/10 implemented. |
Collect higher contributions from 1 April 09. |
||
|
2.2 To invest scheme funds in accordance with the
Statement of Investment Principles |
2.2.1 To achieve investment performance in line
with targets |
NILGOSC benchmark |
|
|
2.2.2 To monitor and regulate investment
management |
That no manager breaches investment guidelines
and that under performance is promptly addressed |
||
|
2.2.3 To maximise income from scheme assets |
Amount of income earned. |
||
|
2.3 To understand and adopt good practice in
Public Sector fund management |
2.3.1 Implement the Corporate Social
Responsibility Policy |
Vote in as many company meetings as possible, recoup
earnings through class actions and to engage with companies to improve
governance. |
|
|
2.3.2 To ensure Committee members receive
appropriate investment training |
Each member has received training on investment
and/or pension issues in year and all new Committee members have received
induction training. |
||
|
2.3.3 Review Statement of Investment Principles
and Funding Strategy Statement |
Revise FSS and revise SIP when necessary |
||
|
3. To promote the scheme and inform members and employers
of their pension options. |
3.1 To provide general scheme information to
scheme employers, their employees, members and pensioners |
3.1.1 Publish comprehensive scheme literature and
guidance |
Within 2 months of Scheme changes |
|
3.1.2 Provide employee and employer seminars |
Within 1 month of request or later if requested |
||
|
3.1.3 To publish the annual report in Parliament |
At end of Summer recess |
|
Corporate Aim |
Business Objective |
Operational Action |
Performance Indicator |
|
|
3.2 To provide members and employers with
specific details of regulation changes |
3.2.1 Communication of any regulation changes |
Within 2 months of regulations being made |
|
3.2.2 To advise all new members of the benefits of
the pension scheme |
Issue guidance to scheme members within 3 months
of joining. |
||
|
3.3 To provide advice on the pensions implication
of other changes |
3.3.1 Continue to work with RPA affected bodies
and staff to explain pension implications of RPA transfers. |
Meetings with bodies, advice given to members,
satisfaction with NILGOSC service. |
|
|
3.3.2
Determine the implications of local government reorganisation on the
ability to deliver a pension service. |
Produce a staff plan within 3 months of RPA
decisions being made |
||
|
3.4 To
update address information of those members who have not informed NILGOSC of
address changes |
3.4.1 To use external databases to track down
members with missing address information |
To have an accurate address database. |
|
|
4. To influence the future of the Local
Government Pension Scheme |
4.1 To respond to consultation on changes to the
LGPS and contribute to consultee groups |
4.1.1 To ensure that Employers are aware of potential
scheme changes and canvas views |
All employers informed of key potential scheme
changes |
|
4.1.2 To respond to DCLG consultation exercises |
By consultation reply date |
||
|
4.1.3 To respond to Department of the Environment
consultation exercises |
By consultation reply date |
||
|
4.1.4 To contribute to consultee groups eg NAPF,
LGPC, OAG, LAPFF etc |
To have representation on all groups |
||
|
5. To undertake business in an efficient and
accountable manner as required of a public body |
5.1 To maintain corporate governance arrangements
appropriate for a public body in line with published good practice |
5.1.1 Response to External Auditor letters |
Within 10 working days |
|
5.1.2 Review of NILGOSC Internal Controls |
Annually by 31 March |
||
|
5.1.3 Participate in NFI exercise and extend data
exchanged |
Identify invalid payments and recoup losses. |
|
Corporate Aim |
Business Objective |
Operational Action |
Performance Indicator |
|
|
|
5.1.4 To test Business Continuity procedures and
ensure effective |
Testing is 100% effective. |
|
5.2 To introduce IT developments and other
procedures in order to improve efficiency |
5.2.1 Have major NILGOSC employers use Employer
Internet interface |
Have employers representing 25% of membership
using online services by March 2010 |
|
|
5.2.2 Implementation of a Document Imaging System |
DI system installed and operational by March 2011 |
||
|
6. To be committed to the need to promote equality
of opportunity, the desirability of promoting good relations and the
fulfillment of the Section 75 obligations |
6.1 To undertake Equality Impact Assessments on
existing and new policies |
6.1.2 EQIA on personnel policies |
Report prepared by August 2009 |
|
6.2 To ensure NILGOSC personnel policies promote
equality of opportunity |
6.2.1 To prepare S55 Report for Equality
Commission |
Report prepared by April 2011 |
|
|
6.2.2 To record annual recruitment monitoring
information |
Report prepared by January 2010 |